Privacy Policy
Our

Privacy policy

Last updated: 23.09.2025

Metis Autoworks respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information submitted through the Neo One Reservation Application Form.

1. Information We Collect

When you apply to reserve a Neo One, we may collect:

  • Identity & Contact Information: name, salutation, address, email, phone number, country of residence.


  • Application Details: intended use of the vehicle, allocation region, budget, payment approach, preferences, and motivations.


  • Supporting Documents: driver’s licence, proof of identity, proof of funds, references (if provided).


  • Technical Data: IP address, browser type, and session information (automatically collected for security and analytics).

2. How We Use Your Information

We collect and use your information solely for:

  • Assessing your eligibility and suitability for a Neo One allocation.


  • Contacting you about your application and preferred communication channels.


  • Managing reservation processes, compliance, and contractual requirements.


  • Analysing applicant demographics to guide allocation strategy.


  • Sending updates or marketing communications (only if you opt in).

3. Sharing of Information

We will never sell your personal information. We may share limited data only with:

  • Authorised Metis Autoworks staff and advisors for allocation review.


  • Third-party service providers (e.g., secure form processors, cloud storage, verification services) under strict confidentiality.


  • Legal or regulatory bodies if required by law.

4. Data Security & Storage

  • Your data is stored securely in encrypted systems located in Australia, Switzerland, and/or other jurisdictions with adequate protection.


  • Uploaded documents (e.g., proof of funds, ID) are encrypted in transit and at rest.


  • Access is restricted to authorised personnel only.

5. Data Retention

We retain applicant information only as long as necessary to:

  • Process and review applications,


  • Fulfil legal and contractual obligations, and


  • Maintain records for compliance.

If your application is not successful, your personal data will be deleted or anonymised within 12 months, unless required for compliance.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR, Australian Privacy Act), you may have the right to:

  • Access the personal data we hold about you.


  • Request correction of inaccurate information.


  • Request deletion of your data (subject to legal or contractual obligations).


  • Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at: info@metisautoworks.com

7. International Transfers

As Metis Autoworks operates between Australia and Switzerland, your data may be transferred internationally. We ensure safeguards are in place to maintain equivalent protection standards.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. Updates will be published on this page with a revised “last updated” date.

Questions?

For questions relating to these Terms please email us at info@metisautoworks.com